Public sector — 2023

Digital product accessibility programme

Placeholder — a stand-in for a public sector accessibility programme, shown publicly with no confidential detail.

Role
Design Lead, Accessibility
Services
Accessibility strategy, Design ops, Training
Client
Public sector organisation (placeholder label)
Hero image for Digital product accessibility programme

Challenge

Placeholder challenge — accessibility treated as a late-stage compliance check rather than a design input.

Approach

Placeholder approach — embedding accessibility criteria into design and delivery workflows from discovery onward.

Key design decisions

Placeholder design decisions — how success criteria, review gates and training were structured.

Placeholder artefact — accessibility review workflow
Placeholder — full-width artefact module.

Placeholder — building review gates

Placeholder body text describing how accessibility checkpoints were placed at discovery, design and pre-release stages.

Placeholder artefact — review gate diagram
  1. Step 1

    Audit

    Placeholder — baseline accessibility audit across products.

  2. Step 2

    Embed

    Placeholder — criteria built into design and delivery ceremonies.

  3. Step 3

    Train

    Placeholder — practical training for design and engineering teams.

  4. Step 4

    Sustain

    Placeholder — ongoing governance and review.

Outcome

Placeholder outcome — describes programme scope only; no compliance or audit results are claimed.

Reflection

Placeholder reflection — what made accessibility practice stick, in general terms.